Policies

PeachITService.com strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. Please note this policy applies only to information collected by PeachITService.com online and does not impact information collected or used by PeachITService.com or its affiliates through other means.

Certifications:
For some customers, certified technicians are a required. For these customers, only service technicians who had been certified by the appropriate and relevent manufacturers will be sent to their location.

Environmental policy:
Peach I.T. Service is greatly concerned with the environment and carbon footprint. We provide several lines of remanufactured toners which are made from OEM recycled cartridges, thus keeping 80% of the cartridges out of landfill sites for as long as possible without hindering product quality. We promote products which have the least amount of packaging, and all packaging from parts and toners are recycled whenever possible. All trash generated by parts, toners, and any hardware installed by us is disposed of in proper waste bins for pickup.

Health and Safety Policy:
NOTHING WE DO IS MORE IMPORTANT THAN SAFETY. Our company is committed to a strong safety program that protects its staff, its property and the public from accidents. Employees at every level, including management, are responsible and accountable for the company’s overall safety initiatives. Complete and active participation by everyone, every day, in every job is necessary for the safety among all workers on the job site. Management supports participation in the program by all employees and provides proper equipment, training and procedures. Employees are responsible for following all procedures, working safely, and, wherever possible, improving safety measures. An injury and accident-free workplace is our goal. Through continuous safety and loss control, we can accomplish this. * The safety information in this policy does not take precedence over the Occupational Health and Safety Act. All employees should be familiar with the Occupational Health and Safety Act.

Quality Assurance:

Peach I.T. Service provides I.T. support as well as printer service, hardware, and supplies all across Canada, in some cases, with the help of partners. Our company has developed its expertise since its establishment and its aim is to achieve a high standard of everything we do for our customers. Through reasearch plus trial and error, we have weeded out the poor quality suppliers and only deal with the highest level of vendors and products. Returns on our products are less than 1%.

It is the policy of Peach I.T. Service to provide all of our customers with goods and services to the agreed requirement in accordance with the details and price agreed upon by the customer and ourselves.

We are responsible for Quality Control through constant review of our customer satisfaction. Our suppliers and sub-contractors are being encouraged to co-operate. The Company is committed to achieving customer satisfaction by the use of quality parts and products which will meet or exceed the requirements of ISO 9001. Our experience is that high quality is the reason for our exceptionally high customer retention.


Privacy:
While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, should some of our advertising may be served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Through features available on our site, third parties may use cookies or other technology to gather information. PeachITService.com does not control the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.

Please be careful and responsible whenever you are online. Should you choose to voluntarily disclose Personally Identifiable Information on our site or any linked or affiliate site, such as in message boards, chat areas or in advertising or notices you post, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of PeachITService.com and this policy.

Contacting us:
We can be reached by using the Contact Us form on this website.

Changes to this policy:
PeachITService.com reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

In the event case of any conflict between the terms of this policy and the terms of any electronic or machine readable privacy policy (for example, a P3P electronic privacy policy), the terms of this written policy shall control.

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